ENCO runs a state-of-the-art call center capable of handling customer calls 24 hours a day, 365 days a year.  Whether it's an emergency re-connection of service, or a payment over the phone, your customers deserve always available services.

Our services include:

  • Account balance request
  • Start/stop service request
  • Telephone payments
  • Website assistance
  • 24 hour customer service
  • Night-ring answering service
  • Pick-up read request
  • Conservation advice
  • Pre-cut courtesy calls for past due accounts
  • Scheduled outage notifications
  • Automated outage reporting
 

Customer Highlight