ENCO runs a state-of-the-art call center capable of handling customer calls 24 hours a day, 365 days a year. Whether it's an emergency re-connection of service, or a payment over the phone, your customers deserve always available services.
Our services include:
- Account balance request
- Start/stop service request
- Telephone payments
- Website assistance
- 24 hour customer service
- Night-ring answering service
- Pick-up read request
- Conservation advice
- Pre-cut courtesy calls for past due accounts
- Scheduled outage notifications
- Automated outage reporting
Customer Highlight
